Terms and Conditions
Last updated: 4 July 2026
These Terms and Conditions ("Terms") govern your access to and use of the Feriva website (the "site"). By accessing or using the site, you agree to these Terms. If you do not agree, please do not use the site.
Who we are
This site is operated by Feriva ("Feriva", "we", "us" or "our"). Feriva's oral care range is distributed in Australia by Dedicated Health Care.
Using this website
You agree to use the site lawfully and not to:
- use it in a way that breaches any law or infringes anyone's rights;
- attempt to gain unauthorised access to, interfere with or disrupt the site, its servers or security;
- introduce malicious code, or scrape, harvest or misuse data or content;
- submit false, misleading or unlawful information through our forms.
Health and product information - not medical advice
Information on this site is provided for general information only and is not medical, dental or health advice and should not be relied on as a substitute for advice from a qualified health professional. Feriva products are designed to complement everyday oral hygiene and professional dental care - not to replace them. Always read the label, follow the directions for use, and seek professional guidance for your individual circumstances. Statements on this site have not been evaluated as treatment for any medical condition. If you have concerns about your health, consult your dentist, doctor or pharmacist.
Enquiries and stockist applications
Submitting an enquiry or stockist application does not create any binding agreement. Wholesale supply, pricing and stockist arrangements are subject to separate terms and to our and Dedicated Health Care's acceptance.
Intellectual property
All content on this site - including text, branding, logos, graphics, images, layout and design - is owned by Feriva or its licensors and is protected by intellectual property laws. You may view and print content for your own personal, non-commercial use. You must not otherwise copy, reproduce, modify, distribute or use it without our prior written permission.
Third-party links
The site may contain links to third-party websites for your convenience. We do not control and are not responsible for the content, products or practices of those sites, and a link does not imply our endorsement.
Accuracy and availability
We aim to keep information on the site accurate and up to date, but we do not warrant that it is complete, current or error-free, and it may change without notice. We do not guarantee the site will always be available or uninterrupted.
Disclaimers and your consumer rights
To the maximum extent permitted by law, the site and its content are provided "as is" and we exclude all warranties not expressly set out in these Terms. Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy you have under the Australian Consumer Law or other law that cannot lawfully be excluded. Where our liability can be limited, it is limited (at our option) to re-supplying the relevant service or paying the cost of doing so.
Limitation of liability
To the extent permitted by law, Feriva is not liable for any indirect, incidental or consequential loss, or any loss or damage arising from your use of, or inability to use, this site or reliance on its content.
Privacy
Our handling of personal information is described in our Privacy Policy, which forms part of these Terms.
Changes to these Terms
We may update these Terms from time to time. The current version will always be posted on this page with its "last updated" date, and your continued use of the site means you accept the updated Terms.
Governing law
These Terms are governed by the laws of Australia and the state or territory in which Feriva is based, and you submit to the non-exclusive jurisdiction of the courts of that place.
Contact us
Questions about these Terms? Email hello@feriva.com.au.